Last updated: Feb, 2026
At blrrd_, we are committed to delivering your order smoothly and ensuring your satisfaction. Please review our shipping and returns policy below.
Shipping Policy
Processing Time
All orders are processed within 1–3 business days after payment is confirmed.
Please note:
- Orders are not processed on weekends or holidays
- Processing times may be extended during peak periods
- Customized or bespoke items may require additional processing time
Shipping Destinations
We currently ship worldwide, with primary service coverage in:
- United States
- Europe
If your location is not available at checkout, please contact us.
Estimated Delivery Times
Delivery times vary by destination and are estimates only:
- United States: 5–10 business days
- Europe: 5–12 business days
Other regions: 7–20 business days
Actual delivery time may be affected by:
- Carrier delays
- Customs clearance
- Local holidays
- Force majeure events
Shipping Fees
Shipping costs are calculated at checkout based on:
- Destination
- Shipping method
- Order weight/value
Any applicable duties or import taxes are the responsibility of the customer unless otherwise stated.
Order Tracking
Once your order ships, you will receive a confirmation email with tracking information (if available).
Please allow up to 48 hours for tracking updates to appear.
Returns & Refunds Policy
We want you to love your purchase. If you are not completely satisfied, we’re here to help.
Return Window
You may request a return within 30 days of receiving your order.
To be eligible for a return:
- Item must be unused and unworn
- Item must be in original packaging
- Item must be in resellable condition
- Proof of purchase is required
Non-Returnable Items
The following items are not eligible for return:
- Customized or bespoke products
- Final sale items
- Gift cards
- Items damaged due to misuse
For hygiene reasons, certain earrings or pierced jewelry may not be returnable where prohibited by applicable laws.
Return Process
To initiate a return:
- Contact us at support@blrrdx.com
- Include your order number and reason for return
- Wait for return authorization instructions
- Ship the item back as instructed
Returns sent without prior authorization may not be accepted.
Return Shipping Costs
Unless the item is defective or incorrect:
- Customers are responsible for return shipping costs
- Original shipping fees are non-refundable
We recommend using a trackable shipping service.
Refunds
Once we receive and inspect your return:
- Approved refunds will be issued to the original payment method
- Processing time: 5–10 business days
- Your bank or payment provider may take additional time
If your refund is late, please check with your payment provider first.
Damaged or Incorrect Items
If you receive a defective, damaged, or incorrect item, please contact us within 7 days of delivery with:
- Your order number
- Photos of the issue
We will evaluate and make it right.
Order Cancellations
Orders may be canceled before shipment.
Once an order has shipped, it cannot be canceled and must follow the return process.
Customized or bespoke orders may not be cancelable once production has begun.
Contact Us
If you have any questions about shipping or returns:
Brand: blrrd_
Website: blrrdx.com
Email: support@blrrdx.com
